Frequently Asked Questions
Everything you need to know about your Skinesa style journey.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, generally ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find the right size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we recommend sizing up for a more comfortable fit.
Are your materials sustainably sourced?
Yes, Skinesa is committed to ethical fashion. We prioritize organic cotton, recycled polyesters, and eco-friendly dyes in all our seasonal collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You have a 60-minute window after checkout to modify or cancel your order via your account dashboard.